Privacy policy

Payment Policy

When you place an order with TruckTidy, payment is collected at the time of purchase. Before completing your order, you will see the total amount due, inclusive of applicable taxes and shipping.

Accepted Payment Methods

We accept all major credit and debit cards as well as popular digital payment methods to make checkout secure and convenient.

Security

Your transactions are protected using industry-standard encryption (SSL) to safeguard your payment and personal information. The payment information you enter is securely transmitted and not accessible to TruckTidy beyond the last four digits of your card.

Refunds Related to Payments

If you request a cancellation within 24 hours of ordering and before shipment, our team will assist with processing your refund. Refunds typically take 10–15 business days to be credited back to your account.

If you have any payment-related questions, our support team is ready to help.


5) TruckTidy Privacy Policy

Privacy Policy

TruckTidy respects your privacy and is committed to protecting personal information that you provide when you use our website or purchase our products.

Information We Collect

We may collect:

  • Contact information (name, email, address)

  • Order and payment details

  • Usage data for site performance and improvements

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and offerings

  • Communicate updates, offers, and service information

Sharing Your Information

Your information may be shared with trusted service providers who assist with shipping, payment processing, marketing, analytics, and customer service.

Your Choices

You may opt out of marketing communications at any time. You also have rights related to accessing, correcting, or deleting your personal data as allowed under applicable Canadian privacy laws.

TruckTidy implements appropriate security measures to protect your personal information, though no system is completely immune to risk.

We encourage you to review our full privacy practices and contact our support team if you have questions about your privacy rights.